The main point I remember from Chapter 2 was to make sure a meeting is truly necessary before committing any time and expense.  I can’t tell how many meetings I have been in where the sole purpose was to plan another meeting.  Absolutely infuriating.  Like that chapters we have read before it, Chapter 2 provides an excellent review of common business communication etiquette. Another item in the chapter that left me thinking was the brief mention of virtual meetings.  I can easily see a future were meetings and collaborations take place only in a virtual environment.  As we move into the virtual environment, being able to recognize nonverbal communication will be paramount.